Challenged at making sure your business process walks the talk? Look no further. Reston is here to help.   Our team of seasoned professionals can help you align business activities to the vision and strategy of your organization, improve internal and external communications, and monitor organization performance against goals all through a strategic planning and management tool called the balanced scorecard. The idea of a scorecard is to constantly ensure whether current performance is meeting the expectations. We will ensure that your management will have all the tools necessary to con...

Does your workforce adhere business processes? How can you tell if your business is in compliance with statutory laws or codes of practice? The concept of business process compliance refers to the degree of conformance between the business processes of an organization and the regulations and rules that govern it. We at Reston believe that business process compliance is the relationship between three sets of specifications: the specification for the processes and procedures adopted by a business to achieve its goal, the specifications corresponding to the regulations relevant for a busin...

The implementation of process management principles requires organizations to view the business from the customer's point of view -- from the outside-in, as well as from the traditional, internal perspective. We at Reston believe that the first step in viewing the business from the customer's point of view involves identifying, measuring, and monitoring the firm's performance in terms of delivering what customers really want. Reston specializes in helping its clients understand their process performance quantitatively so that they can make informed business decisions in a timely manner. Our a...

Why do we need to map our business processes again? Visually documenting a business process brings forth a clearer understanding of the sequence of steps required to be performed in order to achieve the desired outcome. Now, this may seem trivial to the mention and the first thing that comes to one mind is flowcharts, decision boxes or swim lanes. Spice it up with a room full of people who have their own perspective on how it is done currently or how it should be done you have an issue of crowd control!   Our business process analysts are seasoned professionals who know the art of f...

Any idea on how much fat might have accumulated around your business processes? Thoughts on how much of your organizations resources are being wasted in pursuit of delivering results to your customers?   Value Stream Mapping is the exact technique you need to answer the questions posed above. It's a lean development technique that is used to identify and strip wasteful steps out of a company's flow of information and materials. The end goal of the technique is to make the company "lean," meaning free of wasted effort by improving the processes.   The idea is to capture the entir...

If you fail to plan then plan to fail  as the adage goes. While doing business at the speed of thought in these digital times, it is easy to get blind sighted on how the organization as strategic roadmap should be controlling business decisions. Business strategy to us is simply about going from Point A to Point B. The key, however is to know and understand where you currently are on the map i.e. Point A and then determine where exactly you intend to be on the same map i.e. Point B. There after it's equally important to decide how and when you want to get there.   Reston is experience i...